What to expect

 

1. Before your visit

Please fill out the New Patient Form. The more thorough you can be, the more accurate our diagnosis and the better your overall outcome. Be sure to eat something within two hours of your visit. If possible, minimise your caffeine intake prior to your appointment. It is always best to wear loose and comfortable clothes.

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2. During your visit

COVID - My office follows the Marin Health and Human services guidlines. Please bring a mask with you as we want the space to be as safe as possible so you can relax and heal. 

 

Your healing starts as soon as you enter the clinic. It is a quiet and comfortable space where you can leave the rest of your day behind you and just let go. You will feel cared for and heard. We will wit and thoroughly discuss your current health concerns and past health history.

Plan 60-90 minutes for your first visit. You will then receive a gentle acupuncture treatment in a peaceful environment which will last from 20-45 minutes depending on what your body needs at that visit. We try our best to rely on points along your arms and legs that can be reached with loose-fitting clothes. That said, some problems require you to undress to some degree (you will never be asked to fully undress). Expect to be wrapped in a towel or sheet. If it’s cold, you could also be covered with a blanket. 

Once the session is done, expect a verbal or written treatment plan with suggestions that are beneficial to your health and concern(s).

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3. After your visit

Patients often feel very relaxed and some feel energized.

Keep yourself well hydrated.

Never hesitate to call or email me for any questions, or concerns.

 

Forms

For new patients please come 20 minutes before your appointment to fill out the new patient form or please feel free to download the form and fill it out prior to your appointment.

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Insurance

Most PPO insurance plans have acupuncture coverage. Although we are not in-network with any insurance carriers at this time, our office provides superbills for patients with acupuncture benefits to bill their insurance directly and get reimbursed if your coverage allows. To have your benefits checked, please fill out the form below.

For those who do not have acupuncture insurance coverage, discount packages are available. Please email me at heal@catherineprovencal.com or call 415-717-3471 for more information.

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Forms of Payment

Payment is required at time of service. Cash, check, debit cards and most major credit cards are accepted.

In addition, acupuncture and herbs are also covered by most FSA & HSA accounts. Please bring your issued debit card to your appointment.

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Cancellation Courtesy

A 24-hour cancellation notice is required for all appointments made more than 2 days in advance. Please note that payment is due at the time services are rendered. We accept cash, credit card and check.

Missed appointments or late cancellations will be assessed a $35 fee.